I'm

Pabasara wijemanna

5

Years

of experience as a Call Center Assistant

Dedicated and customer-focused Call Center Assistant with a background in business management. Passionate about providing exceptional support, handling inquiries efficiently, and ensuring customer satisfaction.

Excellent Communication Skills

Strong Problem-Solving Abilities

Efficient Call Handling

Contact Me

Happy Clients

500

Successfully assisted hundreds of customers with inquiries, troubleshooting, and support, ensuring a seamless experience.

Calls Handled

10,000

Efficiently managed thousands of customer interactions, providing top-notch service and solutions.

Skills & Experience

Passionate and dedicated Call Center Assistant with expertise in customer service, problem-solving, and effective communication. Always striving to provide exceptional service and ensure customer satisfaction.

My Skills

Customer Service

95%

Communication

90%

Problem-Solving

85%

Data Entry

92%

Multitasking

88%

CRM Software

80%

Call Center Assistant

2023 - Present

SnowSofts Pvt Ltd

Customer Support Executive

2022 - 2023

XYZ Communications

Business Management Degree

Present

E-Soft Metro Campus

My Services

Hire Me

Customer Support Assistance

Providing professional customer support, handling inquiries, and resolving issues efficiently.

Call Handling & Routing

Managing incoming and outgoing calls with professionalism and efficiency.

Live Chat Support

Assisting customers through live chat, resolving issues quickly and effectively.

Issue Resolution & Follow-ups

Ensuring customer satisfaction by effectively resolving issues and conducting follow-ups.

Let's Work Together

My office:

L2, Realty Plaza, Ja Ela, Sri Lanka

Call me:

+94 76 431 7952

Mail me:

pabasara@snowsofts.com

Follow me:

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